Shipping policy
Shipping Policy
Welcome to Small Toot! We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for details on processing times, delivery estimates, and other important information.
Processing Time
- We generally process all orders by the following business day.
- Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, processing times may be slightly delayed. We will notify you via email if there are any significant delays.
Shipping Rates & Delivery Estimates
We are happy to offer free shipping on all orders! Below are our estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| West Coast (U.S.) | Within 3-4 business days, or less |
| East Coast (U.S.) | 5-7 business days |
Please note: Delivery times are estimates and may vary due to factors outside of our control, such as carrier delays or weather conditions.
International Shipping
At this time, we do not offer international shipping. We currently ship only within the United States.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
Lost, Stolen, or Damaged Packages
We are not responsible for lost, stolen, or damaged packages once they are in the hands of the shipping carrier. However, if you experience any issues, please contact us at contact@smalltoot.com, and we will do our best to assist you.
Returns & Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions about our shipping policy, please feel free to contact us:
- Email: contact@smalltoot.com
- Mailing Address: 35 Miller Ave #1050, Mill Valley, CA, 94941, US